Key Responsibilities:
- Greet and welcome guests as they arrive, providing a warm and professional first impression.
- Manage check-ins and check-outs for salon and spa guests efficiently.
- Handle guest inquiries and service requests in person and over the phone, providing accurate information on services and promotions.
- Book and confirm appointments, ensuring smooth scheduling and handling last-minute changes with ease.
- Perform cashiering duties, including processing payments, managing cash, credit cards, and other transactions.
- Maintain accurate financial records and report discrepancies or issues.
- Ensure the reception area is clean and welcoming, displaying promotional materials and maintaining a well-organized environment.
- Assist in upselling services and products to enhance guest experience and meet sales goals.
- Handle customer feedback and resolve issues with a calm and professional demeanor.
- Coordinate with therapists and stylists to ensure smooth guest flow and minimize wait times.
- Perform administrative duties, including filing, managing inventory, and maintaining guest records.
Qualifications:
- 2+ years of experience in a salon, spa, or hospitality front desk role.
- Cashiering experience with basic knowledge of accounting or cash handling procedures.
- Strong customer service skills, with the ability to handle inquiries and requests professionally.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and point-of-sale software.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Knowledge of spa and salon services is a plus.
- Professional demeanor with a commitment to creating a welcoming environment for guests.
- Preferred Filipino or Thai Nationality
Salary : π΅ 3,500 QAR π΅
All Inclusive Salary
To apply for this position, please submit your updated CV and cover letter.
Only shortlisted candidates will be contacted for further evaluation.
Please note that the specified requirements are mandatory for this role. Kindly ensure that you meet the qualifications before applying.