Key Responsibilities:

• Greet visitors, patients, and clients with professionalism and warmth, creating a welcoming environment.
• Manage front desk activities, including answering phone calls, responding to emails, and handling inquiries promptly and professionally.
• Schedule and confirm appointments, manage appointment calendars, and coordinate follow-ups with clients or patients.
• Maintain accurate records of patient or client information using office software systems.
• Call and send reminders to clients or patients regarding appointments, ensuring smooth scheduling flow.
• Process payments and issue receipts, maintaining accuracy in financial transactions.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies inventory.
• Monitor the waiting area, ensuring cleanliness, organization, and client comfort.
• Support the marketing team by managing social media pages, creating basic updates, and responding to queries where necessary.
• Collaborate with internal teams to coordinate tasks and share updates when required.
• Address and resolve client or patient concerns, escalating issues to management if necessary.
• Ensure compliance with office policies and maintain confidentiality of sensitive client information.
• Assist in preparing reports, correspondence, and documentation as needed.

Qualifications and Requirements:

• Minimum of 2-3 years of experience as a receptionist, front desk associate, or in a similar administrative role.
• High school diploma or equivalent; bachelor’s degree in business administration or a related field is preferred.
• Strong communication skills in both Arabic and English, both verbal and written.
• Proficiency in using Microsoft Office tools (Word, Excel, Outlook) and office management software.
• Experience using scheduling and CRM systems is an advantage.
• Knowledge of social media platforms and basic marketing practices is a plus.
• Professional appearance, positive attitude, and exceptional customer service skills.
• Ability to multitask, prioritize responsibilities, and work under pressure in a fast-paced environment.
• Strong organizational and problem-solving skills with attention to detail.
• Open to Arab Nationality Female

Salary : 💵 5,000 QAR 💵
All Inclusive Salary

To apply for this position, please submit your updated CV and cover letter.

Only shortlisted candidates will be contacted for further evaluation.

Please note that the specified requirements are mandatory for this role. Kindly ensure that you meet the qualifications before applying.