Position Title: Cashier

Job Summary:

The Cashier is responsible for handling customer transactions accurately and efficiently while providing excellent customer service. The role includes managing cash, credit, and other payment methods, issuing receipts, balancing daily sales, and ensuring a clean and organized checkout area.

Key Responsibilities:

• Greet customers and provide friendly, professional service at all times.
• Process sales transactions accurately using POS systems (cash, card, or other payment modes).
• Issue receipts, refunds, or exchanges as required.
• Count money in cash drawers at the beginning and end of shifts to ensure balances are correct.
• Maintain cleanliness and orderliness of the cashier counter and surrounding area.
• Assist in wrapping, packing, or bagging customer purchases when needed.
• Handle customer inquiries or complaints with professionalism and escalate issues when necessary.
• Ensure accurate daily sales reports and submit cash to the authorized person.
• Comply with all company policies, safety, and security procedures.

Qualifications and Requirements:

• Previous experience as a cashier or in customer service (preferably in retail, F&B, or hospitality).
• Basic knowledge of cash handling and POS systems.
• Good communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Honest, reliable, and able to work under pressure.
• Flexible to work shifts, weekends, and holidays if required.