Job Description:
The Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests. The ideal candidate should have strong communication skills, a neat appearance, and a positive attitude toward guests and team members.
Key Responsibilities:
• Greet and seat guests; provide friendly and professional customer service
• Take food and beverage orders accurately and coordinate with the kitchen
• Serve food and drinks, check guest satisfaction, and refill beverages
• Handle billing and cash/card payments correctly
• Clear, clean, and reset tables to maintain dining area standards
• Work closely with team members to ensure smooth operations
Qualifications:
• Minimum 2–3 years of experience in a similar role
• Excellent communication and customer service skills
• Ability to work efficiently in a fast-paced environment
• Physically fit to stand and walk for long hours
• Able to manage multiple tables and carry trays safely
• Valid Food Handling Certificate
